Privacy Policy

Clinical Language LLC (hereinafter referred to as 'the Company') establishes the following Privacy Policy (hereinafter referred to as 'this Policy') regarding the handling of users' personal information in relation to the services provided on this website (hereinafter referred to as 'the Service').


Article 1 (Personal Information)

Personal information refers to information defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as the 'Personal Information Protection Act'), and includes information that can identify a specific individual, such as a person's name, date of birth, address, phone number, contact details, appearance, fingerprints, voiceprints, and health insurance policy number.

Article 2 (Methods of Collecting Personal Information)

We collect personal information such as name, address, phone number, email address, and credit card information when users register for our services. Additionally, when users submit an inquiry form, we collect their name, phone number, and email address.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which we collect and use personal information are as follows:

1. To provide and operate our services

2. To respond to user inquiries (including identity verification)

3. To send emails regarding new features, updates, campaigns, and information about other services provided by us to users currently using our services

4. To contact users as needed for maintenance and important notices

5. To identify and refuse service to users who violate the terms of use or attempt to use the service for illegal or improper purposes

6. To allow users to view, modify, or delete their registration information, and to view their usage status

7. To charge users for service fees

8. For purposes incidental to the above-mentioned purposes

(Change of Purpose of Use)

1. We will only change the purpose of use of personal information if it is reasonably recognized that the new purpose is related to the original purpose.

2. If we change the purpose of use, we will notify users of the new purpose or publicly announce it on our website by the method prescribed by us.

Article 5 (Provision of Personal Information to Third Parties)

1. The personal information provided to us will not be used beyond the scope of its intended purpose or provided to third parties without the user's prior consent, except as permitted by the Personal Information Protection Law and other applicable laws.

1) When it is necessary to protect a person's life, body, or property, and obtaining the person's consent is difficult.

2) When it is particularly necessary to improve public health or promote the healthy development of children, and obtaining the person's consent is difficult.

3) When it is necessary to cooperate with a government agency, local public entity, or its designee to carry out tasks stipulated by law, and obtaining the person's consent would interfere with the execution of such tasks.

4) When the following matters have been notified or made public in advance, and the Company has reported to the Personal Information Protection Commission.

① That the purpose of use includes the provision of personal information to third parties.

② The categories of data provided to third parties.

③ The means or method of providing personal information to third parties.

④ That provision of personal information to third parties will be suspended upon the individual's request.

⑤ The method by which requests from individuals will be accepted.

2. Notwithstanding the provisions of the preceding paragraph, the recipients of the information will not be considered third parties in the following cases.

1) When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use.

2) When personal information is provided in connection with the succession of business due to mergers or other reasons.

3) When personal information is jointly used with specific individuals, and the individual is notified in advance or placed in a situation where they can easily know the items of personal information to be jointly used, the scope of those jointly using the information, the purpose of use by those individuals, and the name of the individual responsible for managing the personal information.

Article 6 (Disclosure of Personal Information)

1. When requested by the individual to disclose their personal information, the Company will disclose it without delay. However, if the disclosure falls under any of the following categories, the Company may choose not to disclose all or part of the information, and in the case of a decision not to disclose, the Company will promptly notify the individual. A fee of 1,000 yen per disclosure request will be charged.

1) When there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party.

2) When there is a risk of significant interference with the proper execution of the Company’s business.

3) When the disclosure would violate other laws or regulations.

2. Notwithstanding the provisions of the preceding paragraph, the Company will not, in principle, disclose non-personal information such as history and characteristic data.

Article 7 (Correction and Deletion of Personal Information)

1. If a user's personal information held by the Company is inaccurate, the user may request correction, addition, or deletion (hereinafter referred to as 'correction, etc.') of the personal information by following the procedures prescribed by the Company.

2. If the Company deems it necessary to respond to a request as outlined in the previous paragraph, it will correct the personal information without delay.

3. When the Company makes a correction based on the preceding provisions or decides not to make such corrections, it will promptly notify the user.

Article 8 (Suspension of Use, etc. of Personal Information)

1. When the Company is requested by the individual to suspend or erase the use of personal information (hereinafter referred to as 'suspension of use, etc.') on the grounds that the personal information is being handled beyond the scope of the intended use or was acquired through fraudulent means, the Company will conduct the necessary investigation without delay.

2. Based on the results of the investigation outlined in the previous paragraph, if the Company deems it necessary to respond to the request, it will suspend the use of the personal information without delay.

3. When the Company suspends the use of personal information based on the provisions of the previous paragraph or decides not to do so, it will promptly notify the user.

4. Notwithstanding the provisions of the preceding two paragraphs, if the suspension of use, etc. entails significant costs or is otherwise difficult, the Company will take alternative measures necessary to protect the user's rights and interests.

Article 9 (Changes to Privacy Policy)

1. The content of this policy may be changed without notifying users, except for matters otherwise stipulated by laws or this policy.

2. Unless otherwise specified by the Company, the revised privacy policy will take effect when it is posted on this website.

Article 10 (About Cookies)

Cookies refer to a function that stores information about the websites you visit on your computer (PC, smartphone, tablet, or any other device capable of internet connection). Some parts of this website use cookies to improve user convenience. You can disable cookies by changing your browser settings. However, disabling cookies may prevent you from using some services.

Please check with the manufacturer of your browser for information on how to change your cookie settings.

Article 11 (Contact Information)

For inquiries regarding this policy, please contact the following:

Address: 1-16-7 Higashiogu, Arakawa, Tokyo, Japan

Company name: Clinical Language, LLC

Representative: Takayuki Yamamoto

Email Adress: contact@clinical-language.com

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