AI Medical Translation - Professional Translation Service for Medical Documents

These terms of use (hereinafter referred to as 'the Terms') set forth the conditions for the use of the translation services (hereinafter referred to as 'the Service') provided by Clinical Language LLC (hereinafter referred to as 'the Company') on this website. The Service offers machine translation in the medical field. Registered users (hereinafter referred to as 'Users') are required to use the Service in accordance with the Terms.

Article 1 (Application)

1. The Terms apply to all relationships between Users and the Company regarding the use of the Service.

2. The Company may establish various rules (hereinafter referred to as 'Individual Provisions') for the use of the Service in addition to the Terms. Regardless of their name, these Individual Provisions will constitute a part of the Terms.

3. If any provisions of the Terms conflict with Individual Provisions, the Individual Provisions shall take precedence unless otherwise specified.

Article 2 (User Registration)

1. In the Service, user registration will be completed when a registration applicant agrees to the Terms, applies for user registration in the manner prescribed by the Company, and the Company approves the application.

2. The Company may refuse to approve user registration applications if any of the following reasons are applicable, and the Company is under no obligation to disclose the reason for refusal.

1) If false information was submitted during the user registration application.

2) If the application was made by someone who has previously violated the Terms.

3) If the Company otherwise deems the user registration to be inappropriate.

Article 3 (Changes to the Service)

The Company may change the content of the Service (including hardware and software specifications necessary for the provision of the Service) without notifying Users or obtaining their individual consent. The Company will not be held liable for any disadvantage or damage caused to Users as a result.

Article 4 (Management of User ID and Password)

1. Users are responsible for properly managing their user IDs and passwords for the Service.

2. Under no circumstances shall users transfer, lend, or share their user IDs and passwords with third parties. If the combination of user ID and password matches the registered information and is used to log in, the Company will consider that the Service is being used by the registered user of that user ID.

3. The Company assumes no responsibility for damages resulting from the use of a user ID and password by a third party.

4. If the Company suffers damages due to the unauthorized use of a user ID and password, the user will compensate the Company for those damages.

5. If a user ID and password are stolen or used by a third party, the user must immediately notify the Company. Furthermore, the user will follow any instructions provided by the Company.

Article 5 (License and Ownership of Rights)

1. The Company grants the user a non-exclusive right to use the Service under the conditions set forth in these Terms.

2. All intellectual property rights and know-how related to the Service belong to the Company.

Article 6 (Service Fees and Payment Methods)

1. Users shall pay the service fees displayed on the Company’s website by the method designated by the Company.

2. After the service fee has been paid, it will not be refunded under any circumstances.

3. The Company may revise the service fees and their terms without prior consent from the user.

4. If the user fails to pay the service fee for any reason or is in arrears, the Company may immediately suspend the provision of the Service to the user.

Article 7 (Character Count and Limitations)

1. Users may use the Service up to the number of characters determined by the Company for each month based on the service fees.

2. The character count is calculated for each user.

3. If the user exceeds the character limit specified by the Company for the Service, the user will be unable to use the Service for the rest of that month. However, the user can continue using the Service by changing the plan. In such cases, the fee for the previous plan will not be refunded.

Article 8 (Prohibited Actions)

If the user falls under any of the following, the Company may immediately restrict the use of all or part of the Service or cancel the user's registration without prior notice.

1. Acts that violate laws or public order and morals.

2. Acts related to criminal activity.

3. Use of the Service for medical acts or medical advertising.

4. Acts that infringe on the copyrights, trademarks, or other intellectual property rights included in the Service, such as reverse engineering, decompiling, disassembling, or similar acts.

5. Acts that destroy or interfere with the server or network functions of the Company, other users, or third parties.

6. Acts of providing false information to the Company.

7. Acts that may interfere with the operation of the Company's services.

8. Acts of unauthorized access or attempts thereof.

9. Acts of collecting or storing personal information about other users.

10. Acts of using the Service for illegal purposes.

11. Acts that cause disadvantage, harm, or discomfort to other users of the Service or third parties.

12. Acts of impersonating other users.

13. Acts of providing benefits directly or indirectly to antisocial forces in connection with the Company's services.

14. Acts that violate these terms of service.

15. Other acts that the Company deems inappropriate.

Article 9 (Suspension and Interruption of the Service)

1. In any of the following cases, the Company may suspend or interrupt the provision of all or part of the Service without prior notice to the User.

1) When performing maintenance or updates on the computer system related to the Service.

2) When it becomes difficult to provide the Service due to force majeure such as earthquakes, lightning strikes, fires, power outages, or natural disasters.

3) When computers, communication lines, etc. are suspended due to an accident.

4) Other cases where the Company determines that providing the Service is difficult or deems temporary suspension of the Service necessary.

2. The Company shall not be held liable for any disadvantage or damage suffered by the User or third parties due to the suspension or interruption of the Service.

Article 10 (Usage Restrictions and Deregistration)

1. The Company may restrict the use of all or part of the Service or deregister a User without prior notice if any of the following apply to the User.

1) If the User violates any provision of these terms.

2) If it is found that the registration details contain false information.

3) If there is a failure to fulfill payment obligations such as fees.

4) If the User fails to respond to communications from the Company within a certain period.

5) If the Service has not been used for a certain period since the last use.

6) If the Company determines that the use of the Service is inappropriate.

2. The Company shall not be liable for any damages incurred by the User as a result of actions taken by the Company based on this article.

Article 11 (User Responsibilities)

1. It is the User's responsibility, at their own cost, to prepare and maintain the necessary computers, software, and other equipment, as well as internet connectivity and security measures such as protection against computer viruses, unauthorized access, and information leakage.

2. If any damages (including legal fees and compensation payments to third parties) arise for the Company due to the actions of the User, the User shall compensate the Company for those damages.

Article 12 (Withdrawal)

Users may withdraw from the service in accordance with the withdrawal procedures specified by the Company.

Article 13 (Disclaimer of Warranties and Limitation of Liability)

1. The Company makes no warranties of any kind regarding the accuracy, suitability, reliability, usefulness, completeness, speed of translation, or operability of the translation results obtained through the use of this Service.

2. The Company shall not be held liable for any damages incurred by the User as a result of using this Service.

3. The Company shall not be held liable for any claims or damages to third parties resulting from services or actions performed by the User using this Service.

4. The Company assumes no responsibility for any transactions, communications, or disputes that may arise between the User and other users or third parties concerning the use of this Service.

5. In the event that the Company is held liable for any reason, the Company’s liability shall be limited to direct damages up to the amount equivalent to one month of the Service’s usage fees.

6. This service includes translations and modifications provided by Google and OpenAI. These companies disclaim all warranties, whether explicit or implied, regarding translation (including any warranties related to accuracy, reliability, merchantability, fitness for a particular purpose, or non-infringement of third-party rights).

Article 14 (Data Retention and Usage)

We use Google Cloud Translation API and OpenAI API to provide translation services. Data retention and usage by these providers are governed by their respective terms and conditions. We process data in accordance with these terms.

Article 15 (Changes to Terms of Service)

The Company may change these Terms of Service at any time without the individual consent of the User. If the Company changes these Terms of Service, the Company will notify the User through the Service or by another method specified by the Company. The revised Terms of Service shall become effective upon notification to the User.

Article 16 (Notification or Communication)

Any notifications or communications between the User and the Company shall be made by the method specified by the Company. Unless the User submits a change of contact details in a manner prescribed by the Company, the contact information currently registered shall be considered valid, and the Company’s notifications or communications will be deemed to have reached the User upon dispatch.

Article 17 (Prohibition on Transfer of Rights and Obligations)

The User may not transfer, lease, sell, or pledge their position under the usage contract or their rights and obligations based on these Terms to any third party without prior written consent from the Company.

Article 18 (Confidentiality)

The User shall not disclose or leak any technical, sales, or other business secrets of the Company that they become aware of in connection with this Service, either during or after the use of the Service, to any third party.

Article 19 (Governing Law and Jurisdiction)

1. These Terms of Service shall be governed by and construed in accordance with the laws of Japan.

2. Any disputes arising in connection with this Service shall be subject to the exclusive jurisdiction of the Tokyo District Court.

Article 20 (Severability)

Even if any provision or part of these Terms of Service is determined to be invalid or unenforceable under any law or regulation, the remaining provisions and the rest of the provision deemed invalid or unenforceable shall remain fully effective.

Article 21 (Consultation)

If any doubts or issues arise regarding matters not stipulated in these Terms of Service, the Company and the User shall discuss the matter in good faith.